How Can We Help You?

If you’re having an issue with, or have a question about, your order please

email us: [email protected]

Customer Service Center Hours: Mon.–Fri. 9am–4pm (Closed Holidays)

Our Customer Service staff will be happy to assist you with any questions. Please include your order number, membership number, and any pertinent information in your email. Inquiries made outside of the Customer Service Center business hours, will receive a response the next business day during the normal hours of operation.

Some Frequently Asked Questions (and answers!)

You may have some other questions. Here are some of the most common ones we get at Bi-Mart. And, if you still have questions after reading this, contact us anytime. We’re happy to help.

• Can I have my purchase delivered?
  Right now, we only have pick up in store. Your purchase can be picked up at any Bi-Mart store.
• What about sales tax?
  Sales tax is applied based on the state or locale where you are picking up your order.